To continuous improve the campus environment and provide campus services, like landscape, cleaning & logistics services, as well as space & venues management to meet the University community’s needs and expectations.

Service Items

Service TypeService Quality Indicator
Venue Application for Internal UnitConfirm within 6 working days
Venue Application for External OrganizationReply within 10 working days
Reply on Outlet Service SuggestionsReply within 3 working days
Classroom Audio-Visual equipment supportHandle within 20 minutes
Cleaning services applicationConfirm within 2 working days
Printing request (less than 1,000 pages)Complete within 2 working days

Service Target

  • UM students
  • UM academic and administrative staff
  • Tenants
  • External organization

Scope of Services

  • Venue Application;
  • Outlet Management;
  • Classroom Audio-Visual Equipment Support;
  • Cleaning Services Application;
  • Printing Request.


Please send your suggestions to Campus Services Section.

Campus Services Section
Address: 3/F, Administration Building
University of Macau, N6 Avenida da Universidade,Taipa, Macau, China
Tel: (853) 8822 8460 (Ms. Jaclyn Lei)
Fax: (853) 8822 2438
E-mail: css.suggestion@um.edu.mo