Mission
To continuous improve the campus environment and provide campus services, like landscape, cleaning & logistics services, as well as space & venues management to meet the University community’s needs and expectations.
Service Items
| Service Type | Service Quality Indicator |
|---|---|
| Venue Application for Internal Unit | Confirm within 6 working days |
| Venue Application for External Organization | Reply within 10 working days |
| Reply on Outlet Service Suggestions | Reply within 3 working days |
| Classroom Audio-Visual equipment support | Handle within 20 minutes |
| Cleaning services application | Confirm within 2 working days |
| Printing request (less than 1,000 pages) | Complete within 2 working days |
Service Target
- UM students
- UM academic and administrative staff
- Tenants
- External organization
Scope of Services
- Venue Application;
- Outlet Management;
- Classroom Audio-Visual Equipment Support;
- Cleaning Services Application;
- Printing Request.
Suggestions
Please send your suggestions to Campus Services Section.
Campus Services Section
Address: 3/F, Administration Building
University of Macau, N6 Avenida da Universidade,Taipa, Macau, China
Tel: (853) 8822 8460 (Ms. Jaclyn Lei)
Fax: (853) 8822 2438
E-mail: css.suggestion@um.edu.mo